BCBG MAXAZRIA Group Features Numara Software's Service Management Solution during HCI Conference
Numara FootPrints help align IT with strategic business goalsTampa, FL, March 24, 2011 --
Numara Software announced that during a HDI 2011 Conference and Expo special breakout session, internationally renowned fashion company, BCBG MAXAZRIA GROUP, will share its story of how it uses Numara Software beyond the IT service desk to align with strategic business goals, reduce costs and increase efficiencies.
Presenting at the HDI Conference and Expo on March 31, BCBG MAXAZRIA GROUP’s Kent Fuller, Director of Enterprise Infrastructure Services, will share how his department has implemented Numara FootPrints to manage service requests, create and track process workflows and implement change management processes, all from a single secure environment. By implementing Numara FootPrints throughout the BCBG organization, Kent has significantly reduced costs, increased efficiencies and improved the work environment across multiple departments. Numara FootPrints has helped Kent increase accountability across different teams beyond IT including HR, Facilities and Maintenance and Operations, and has improved customer and staff communication.
“Choosing to implement Numara FootPrints was an easy decision based on the product’s flexibility, feature-set, cost and ease in configuration,” said Kent. “The functionalities of the solution enable it to support workflow across multiple departments, effectively aligning our IT goals with our business goals and ultimately maximizing our ROI.”
Numara Software will demonstrate its leading service management and PC lifecycle management products and solutions at its booth (#316) at the upcoming HDI Conference and Expo, March 29-April 1, The Palazzo at the Venetian, Las Vegas.
HDI is a global IT service and technical support association and the industry’s premier certification and training body. The conference, which is in its 21st year, provides a setting for industry experts and practitioners to discuss emerging trends and exchange ideas on best practices relating to IT service and technical support.